Your ERP should continue to improve after implementation. As your operations and priorities change, D&A Effective Business Solutions helps keep the system aligned with the way your organization works.
Along with ongoing optimization, our specialists provide fast, bilingual support whenever your team encounters an issue or needs guidance.
When a problem arises, we do more than correct the immediate issue. We investigate its cause and determine whether a change in configuration, workflow or system use could prevent it from happening again.
Over time, this hands-on support gives us a deeper understanding of your operations. We can answer day-to-day questions, identify opportunities to enhance your ERP and help your system adapt as your organization changes.
Support is available in English and French, remotely or in person, to clients across Canada.
Having worked with more than 400 organizations across Canada and beyond, we know that reliable assistance requires more than technical expertise. Our consultants learn how each client operates so their recommendations reflect its processes, priorities and goals.
By working closely with clients over time, we gain context that goes beyond the technical setup. This continuity allows us to spot useful improvements and provide more relevant advice as new needs emerge.
Every support request and optimization recommendation comes from an experienced professional, not a chatbot or AI system. This gives your team practical assistance from someone who can evaluate the technical issue within its broader operational context.
Our bilingual specialists are only a phone call or chat away when you need an answer or help resolving an issue.
Discover how our additional consulting and support services help your business get even more value from your ERP solution.
Plan and launch your ERP solution with expert guidance and a detailed roadmap tailored to your business operations.
Optimize your business processes, evaluate your operational needs and develop an ERP strategy before implementation begins.
Provide your team with the knowledge and guidance required to effectively use your ERP solution and achieve greater productivity.
Upgrade legacy systems, migrate your data securely and modernize your ERP environment with minimal disruption.
We evaluate your operations, objectives and current systems.
Together, we define the roadmap for a successful ERP project.
Our consultants guide your implementation and remain available after go-live.
Discover how organizations have successfully transformed their operations with the guidance and expertise of D&A Effective Business Solutions.
5.0
(500+ reviews)
Office Manager Hartman’s
As a homebuilder that strives to deliver a high level of service to its customers, Longwood looks for the same when it comes to choosing its partners and D&A has managed to impress us with their Team’s knowledge and professionalism.
President Longwood Building Corporation
As an individual who requires a hands on approach to learning new software, D&A offered an affordable as well as efficient manner of training while upgrading to Sage AccPac. As a prior user of AccPac Plus, I was quite aware of the functions and abilities of AccPac but required training in maneuvering in Sage.
Manager, Operations Heritage Canada Foundation
We have been using the D&A’s services for the past 5 years. We are very pleased with their assistance. Whenever we call, be it for additional products, technical support or assistance with our system, they are always there to provide us with timely service.