A well-supported ERP means an organization that runs without interruption. Our support team ensures fast incident resolution, with clear prioritization of urgent situations to limit impact on your operations.
We also offer optimization services to get more out of your existing solution — without necessarily changing software.
Over time, needs evolve and systems are no longer used to their full potential. We conduct audits of your current usage and identify concrete opportunities: underused settings, reports to automate, workflows to simplify.
An optimization engagement typically starts with an in-depth review of your configuration, your team’s day-to-day usage, and your reporting needs. The result is a prioritized list of quick wins and longer-term improvements.
Whether you need to unlock a specific feature, redesign a report, or reconfigure a process module, our consultants have the hands-on Sage expertise to make it happen quickly.
Over time, needs evolve and systems are no longer used to their full potential. We conduct audits of your current usage and identify concrete opportunities: underused settings, reports to automate, workflows to simplify.
An optimization engagement typically starts with an in-depth review of your configuration, your team’s day-to-day usage, and your reporting needs. The result is a prioritized list of quick wins and longer-term improvements.
Whether you need to unlock a specific feature, redesign a report, or reconfigure a process module, our consultants have the hands-on Sage expertise to make it happen quickly.
Even the most well-implemented ERP loses value over time without proper care. Systems grow outdated, teams develop workarounds, and reports stop reflecting reality.
At D&A, our support and optimization services are designed to keep your platform performing at its best — long after the initial go-live.
Support and optimization rarely stand alone. Organizations that invest in ongoing maintenance also benefit from periodic training refreshers, targeted integrations, or module upgrades as their needs grow.
Explore the D&A services that complement your support plan and help you continuously improve the value of your ERP investment.
From needs analysis to go-live, every phase of your ERP implementation is managed by a dedicated D&A project manager with 30 years of proven expertise.
Connected through custom integrations built by D&A, your business applications share data automatically — eliminating manual entry and reducing errors.
Rigorous validation, complete documentation, and zero data loss — that is what D&A delivers on every migration from legacy systems to modern solutions.
Our approach is structured, transparent, and results-driven — from the first consultation through post-implementation support.
We analyze your processes, challenges, and objectives to identify the most suitable solution for your business.
We assess the available options and present a clear recommendation backed by over 30 years of hands-on experience.
You receive independent expert advice to make an informed decision — no pressure, with all the information you need.
We place great importance on our clients’ feedback. Here is what organizations like yours share about their experience with D&A.
5.0
(500+ reviews)
Office Manager Hartman’s
As a homebuilder that strives to deliver a high level of service to its customers, Longwood looks for the same when it comes to choosing its partners and D&A has managed to impress us with their Team’s knowledge and professionalism.
President Longwood Building Corporation
As an individual who requires a hands on approach to learning new software, D&A offered an affordable as well as efficient manner of training while upgrading to Sage AccPac. As a prior user of AccPac Plus, I was quite aware of the functions and abilities of AccPac but required training in maneuvering in Sage.
Manager, Operations Heritage Canada Foundation
We have been using the D&A’s services for the past 5 years. We are very pleased with their assistance. Whenever we call, be it for additional products, technical support or assistance with our system, they are always there to provide us with timely service.